Can I choose my own cellar doors?
Yes, of course! Just choose our Bespoke Tour.
Alternatively, you can leave everything up to us… the choice is yours.
Or something in between. For example, simply tell us your favourite wine style(s) and we’ll find perfect cellar doors to match.
And it doesn’t have to be all about wine. There’s beer, spirits, scenic lookouts, etc.
(Click here to view our tours.)
How many cellar doors will I visit?
Bespoke Tour
Typically, four.
However, this will depend on several factors including which cellar doors we visit, your lunch destination and type of tasting experiences selected.
So your tour never feels rushed, we usually allow 60-90 minutes at each cellar door.
Of course, we can spend less time or more time… it’s entirely up to you.
Fixed itinerary tours
It depends on which tour you choose.
(Click here to view our tours.)
What is the start time and end time of the tour?
This will depend on the location of your accommodation and which tour you choose.
Typically, we like to arrive at our first cellar door at 10:00 a.m. and depart our last cellar door at around 5:00 p.m. This is designed to maximise your enjoyment.
On our Bespoke Tour, this is totally flexible and up to you. Some guests prefer to start a little later, while some prefer to finish a little earlier.
(Click here to view our tours.)
What does a typical itinerary look like?
It depends on which tour you choose.
A typical Bespoke Tour itinerary looks like this:
- 9:45 a.m. – Pick Up (may be earlier, depending on your location)
- 10:00 a.m. – Destination 1
- 11:30 a.m. – Destination 2
- 12:45 p.m. – Lunch (90 minutes)
- 2:30 p.m. – Destination 3
- 4:00 p.m. – Destination 4
- 5:15 p.m. – Drop Off (may be later, depending on your location)
(Click here to view our tours.)
What is the maximum number of tour participants?
Our totally private tours are designed for 1 to 4 people.
I’m keen to learn… do your tour guides know much about wine?
Absolutely, he does!
Click here to meet your tour guide, Clive.
How do I book a tour and make payment?
It’s easy! Just follow these simple steps.
- Visit our Tours and Pricing page and choose your tour.
- Click on the large Book Now button. You’ll be redirected to our TidyCal booking page.
- Select your tour and follow the prompts. Once submitted, your tour is reserved.
- You’ll then receive payment instructions. A $100.00 deposit is required to secure your booking. Or, if your tour date is within 7 days, full payment is required.
Please Contact Us if you need assistance, or have any questions or concerns.
What type of vehicle do you have?
We have a silver Hyundai Santa Fe Highlander CRDi.
Lovingly maintained, spotlessly clean and extremely comfortable.
Key features, to maximise your tour enjoyment (and safety), include:
- 5-star ANCAP Safety Rating
- Dual-zone climate control (perfect for keeping you cool)
- Heated front and rear seats (perfect for keeping you warm)
- Panorama glass roof (take in the beautiful scenery)
- Premium audio system with Bluetooth connectivity (play your favourite music)
How much does your tour cost?
It depends on which tour you choose.
The table below provides a quick comparison of our tours. Note that our fixed itinerary tours include tasting fees, while our Discover Broke Fordwich Tour also includes lunch. Our fixed itinerary tours are subject to cellar door availability.
A note on Bespoke Tour tasting fees:
Most venues charge for tastings. Fees range from $5-$50 per person, sometimes more, depending on the tasting experience. Some are redeemable on purchases but most aren’t. We advise all tasting fees beforehand, for your approval. We never add any markup to tasting fees.
There may be a surcharge for pick up and drop off within some localities (we will contact you to advise).
Is lunch included?
Our Discover Broke Fordwich tour includes lunch (Ultimate Margan Experience).
For all other tours, lunch is at your own expense, i.e. not included in your tour price.
We usually allow 90-120 minutes for lunch, depending on the venue.
Can’t decide where to go for lunch? Why not leave it up to us… we’re happy to make a reservation on your behalf.
Click here for some of our favourite restaurants in the valley.
Are there any additional costs?
It depends on which tour you choose.
The table below provides a quick comparison of our tours. Note that our fixed itinerary tours include tasting fees, while our Discover Broke Fordwich Tour also includes lunch. Our fixed itinerary tours are subject to cellar door availability.
A note on Bespoke Tour tasting fees:
Most venues charge for tastings. Fees range from $5-$50 per person, sometimes more, depending on the tasting experience. Some are redeemable on purchases but most aren’t. We advise all tasting fees beforehand, for your approval. We never add any markup to tasting fees.
There may be a surcharge for pick up and drop off within some localities (we will contact you to advise).
Where do you pick up from?
We offer free pick up and drop off within the following localities: Aberdare, Belford, Branxton, Broke (for our Discover Broke Fordwich Tour), Cessnock, Lovedale, North Rothbury, Nulkaba, Pokolbin, and Rothbury.
For pick up and drop off outside of these localities, there may be a surcharge (we will contact you to advise).
Do I have to pay a deposit and is it refundable?
We request a $100.00 deposit to confirm your booking.
We understand that sometimes plans change and you may need to cancel or reschedule your tour.
If you cancel your tour 7 days or more before your tour date, all payments (less any non-recoverable expenses) will be refunded.
If you cancel your tour within 7 days of your tour date, your $100.00 deposit (plus any non-recoverable expenses) will be forfeited.
Examples of non-recoverable expenses are non-refundable tasting fees and restaurant booking cancellation fees.
If you reschedule your tour, all payments (including your $100.00 deposit), less any non-recoverable expenses, can be credited towards your future tour.
Can I cancel or reschedule my tour?
We understand that sometimes plans change and you may need to cancel or reschedule your tour.
If you cancel your tour 7 days or more before your tour date, all payments (less any non-recoverable expenses) will be refunded.
If you cancel your tour within 7 days of your tour date, your $100.00 deposit (plus any non-recoverable expenses) will be forfeited.
Examples of non-recoverable expenses are non-refundable tasting fees and restaurant booking cancellation fees.
If you reschedule your tour, all payments (including your $100.00 deposit), less any non-recoverable expenses, can be credited towards your future tour.
